Rich Whalen is a Managing Director at Deloitte Digital, serving as the National General Manager across the Deloitte Studios. Deloitte Studios handles all advertising, marketing, and digital experiences at Deloitte, solving business problems for clients using creativity, technology, and data. Composed of more than 1,300 specialists across US and India, Deloitte Studios is a collection of makers, artists, strategists, designers, business builders, engineers, creators, data nerds, and dreamers—united to redefine creativity in business.
Previously, Rich was COO at McCann working directly with the President and on agency structure, vision, and day-to-day processes. He directly oversaw all client operations, project management, and infrastructure, as well as all new client contracts, staffing, and negotiations.
Prior to joining McCann, Rich was Head of Delivery for RAPP Worldwide where he oversaw project management, production, technology, and the studio, and the Executive Producer for WealthHound.com, a financial services site. Rich started his career at AGENCY.COM, where he became a senior project manager overseeing the British Airways account in London.
Rich has managed operations and spearheaded strategic development, as well as managed full-site builds, redesigns, broadcast TV spots, and ongoing marketing relationships for IKEA, Lockheed Martin, Humana, Merck, Verizon, J&J, FoodTV, NY Lottery, British Airways, XM Radio, New York Knicks, The Travel Channel, Novartis, Pfizer, and various other clients. Having started PMOs across three different organizations, Rich has extensive experience in digital, print, and broadcast operations.
Rich served on the Board of Directors for The Scott Hazelcorn Children’s Foundation, an organization aimed to help children in need, and creators of Camp Haze, a sleep-away camp for children who lost loved ones on September 11th. Rich is SCRUM Master certified and has experience with Agile, Waterfall, and Six Sigma best practices.